Northern Light Mercy Hospital’s primary care and pediatric practices recently introduced online patient self-scheduling for new and existing patients. Mercy also offers online appointment scheduling for screening mammograms. These are the first steps in offering online scheduling at all Northern Light Health member locations.
“We’re always looking for ways to improve access to our services. We know that our patients are busy, and offering online scheduling is one more way to make it easier for patients to get the care they need,” said Charlie Therrien, president of Mercy Hospital.
Online scheduling is one of many online tools being launched at Northern Light Mercy Hospital this year. A new virtual walk-in care service launched earlier this spring. Also, a paperless registration and appointment check-in tool, new patient education and care management tools, and more will become available in the coming weeks and months.
Current patients can log into their patient portal to make an appointment. And anyone can access the new online scheduling tool on the hospital’s website (NorthernLightHealth.org/Mercy).
Not all appointment types can be scheduled online. Screening mammograms, new patient visits, sick/urgent care for established patients, annual wellness/Medicare wellness, and nurse visits (including blood pressure checks and vaccinations) can be scheduled using the new tool.
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