City Reminds Residents of Winter Storm Operations
Portland Public Works plows, sands and salts more than 560 lane miles of road and more than 100 miles of sidewalks during winter storm operations.
During the winter months, the Public Works Dispatch office is open 24-hours a day. You can reach them at 207-874-8493.
Crews are assigned to shifts to respond to weather events. Major arterial roadways, hills and intersections are often treated before plowing operations begin, usually when 2” of snow falls. Plow teams concentrate first on major roadways and connectors to move traffic along before heading into residential areas.
This year, the City’s residential sand and salt pile will be located back at its original location, the parking lot next to the Castle in Deering Oaks Park. This sand and salt pile is for residential use only, contractors are not allowed. Residents can take two five-gallon pails at a time.
WINTER STORM REMINDERS
The city reminds residents and business owners of the following during winter storm operations:
ALERTS & PARKING BAN NOTIFICATIONS
Residents and visitors can view alerts on the City’s website at portlandmaine.gov. Or sign up to receive email and text message notices via the Notify Me feature when parking bans are declared. The City can call a city-wide parking ban, a peninsula ban which covers the entire peninsula, or a yellow zone ban, which covers the downtown district.
- People can also get parking ban updates by following city news on Twitter or Facebook. Motorists can also call the parking ban hotline at 207-879-0300 or check the Time and Temperature building sign for postings. It should be noted that due to the age of the Time & Temp building’s sign, it is the least reliable source for this information.
CUSTOMER SERVICE HOTLINE
- For customer service related to winter operations, please call 207-874-8493. This number is operational during winter months 24/7. For sidewalk plowing concerns, please call 207-874-8793.
- All vehicles left on the street during a snow parking ban will be towed at the owner’s expense. You must pay with cash, VISA, MasterCard, or Discover Card to get your vehicle out of impound. Checks are not accepted. The snow impound lot can be reached at 207-774-3025.
- Residents able to park off-street should do so.
- If parking your car on the street, please park as close to the snowbank/curb as possible. Often people park several feet away from the curb to allow passengers to exit the car easily. Parking the car in this manner shortens the width of the street by several feet. This in turn makes it difficult for City snowplows to clear the street safely. It also makes it difficult for emergency vehicles to respond to emergencies. If the street is impassible for an emergency vehicle, the vehicle blocking the street will be towed.
- Commercial property owners are required to remove snow from the sidewalk abutting their property within 12 hours after snow has ceased to fall.
- All residential property owners are required to remove snow from the sidewalk abutting their property within 24 hours after the City has finished clearing snow from that storm.
- Help your neighbors who are physically unable (elderly and disabled) to clear their sidewalks. Elderly and disabled residents who need help with removing snow from sidewalks should contact the City’s Elder Services Department at 207-541-6620.
- All property owners must clear a minimum of a four foot wide path on sidewalks. Treat the path for ice. Snow cannot be pushed or dumped from driveways and parking lots onto public access sidewalks and access ramps.
- Use this link to view a map of city sidewalks that are cleared by Public Works: http://www.portlandmaine.gov/1422/Winter-Sidewalks.
- Members of the community can help the Portland Fire Department by keeping their neighborhood fire hydrants clear of snow and ice. Residents can also help Public Works by clearing catch basins and storm drains in front of their homes. It takes everyone to help prevent water from pooling on city streets.
- Residents can also volunteer for the Adopt-A-Stop program. Through this program, volunteers ensure that bus stops are kept clear.
Find additional winter storm operations tips and reminders here.